Delivery Information

Shipment processing time


All orders are processed within 1-2 business days. Orders may not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.


Shipment method

Estimated delivery time

Shipment cost

DPD Next Day

1 business days

DPD Next Day Before 10am

1 business days


* Overnight delivery is a special request, please contact us for urgent orders.



Delivery delays can occasionally occur.


Shipment to P.O. boxes or APO/FPO addresses

Pyramex ships to addresses within the UK

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped and usually a tracking number. If you do not receive a tracking number, feel free to contact us.


Customs, Duties and Taxes

Pyramex is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).



Pyramex is not liable for any products damaged or lost during shipping. If you received your order damaged please contact us so we can open a dispute with the delivery company.

Please save all packaging materials and damaged goods before filing a claim. Photographs will help.

International Shipping Policy

We currently do not ship outside the UK - please contact us for more details.